Refund policy

RETURNS POLICY:

Thank you for choosing Allainde! Here's our simplified returns policy:

• Condition: We accept unworn returns in their original condition with all tags, cards, boxes.
• Time Frame: Returns must be initiated within 14 days of delivery.
• Contact: Please email us at hello@allainde.com before returning items.
  
• Processing Time: Once we receive the returned item, returns are typically processed within 7-10 days.
• Shipping Costs: We do not cover return shipping costs, and customers are responsible for arranging and covering the shipping fees themselves.

EXCHANGES: FOR A DIFFERENT ITEM

 Here's our exchange policy:

• Condition: We accept unworn returns in their original condition with all tags, cards, boxes.
• Time Frame: Exchanges must be initiated within 14 days of delivery.
• Shipping Costs: We do not cover return shipping costs, and customers are responsible for arranging and covering the shipping fees themselves.
  
• Contact: Prior to exchanging, please email us at hello@allainde.com.